PRIVACY POLICY

Last Updated: December 2025

Uma's Kitchen ("we," "us," or "our") operates the Uma's Kitchen mobile application (the "App"). This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information.

1. Information We Collect

Information You Provide Directly

  • Phone number (for authentication)
  • Name and email address
  • Delivery addresses
  • Payment information
  • Order history
  • Ratings and reviews

Information Collected Automatically

  • Device information (model, operating system, unique identifiers)
  • Usage data (features accessed, time spent)
  • Location data (with your permission)
  • Log data (IP address, crash reports)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the App
  • Process your orders and payments
  • Deliver food and provide customer support
  • Send notifications about orders
  • Personalize your experience
  • Prevent fraud and enhance security
  • Comply with legal obligations
  • Analyze app usage and trends

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service providers (delivery partners, payment processors)
  • Law enforcement when required by law
  • Business partners with your consent

We require service providers to maintain confidentiality and use your information only for the purposes we specify.

5. Your Privacy Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Data portability

To exercise these rights, contact us using the information provided in the Contact Us section.

6. Cookies and Tracking

The App may use cookies and similar tracking technologies to enhance your experience. These help us:

  • Remember your preferences
  • Understand how you use the App
  • Improve our services

You can control cookies through your device settings.

7. Third-Party Services

The App may contain links to third-party services and integrations (payment gateways, analytics providers). We are not responsible for the privacy practices of third parties. We recommend reviewing their privacy policies.

8. Children's Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You can request deletion of your account and associated data at any time.

10. Location Data

With your permission, we collect location data to:

  • Show nearby outlets
  • Estimate delivery times
  • Improve service quality

You can control location permissions through your device settings.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy in the App. Your continued use of the App after such modifications constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions about our privacy practices or wish to exercise your privacy rights, please contact us at:

Uma's Kitchen Support
Phone: 7018244562
Email: umasharma2014@gmail.com